“I was calm when talking with Lorraine because she listens to me. I know she cares about me.”
9/2/2024
“I would definitely ask for this provider for my next appointment in this office. She Lorraine Smith was excellent.”
7/1/2024
“First visit to this practice, very good experience overall. Visit scheduled promptly to move the the colonoscopy services upcoming.”
6/26/2024
“Very good”
4/5/2024
“Lorraine is very knowledgeable and patient and empathic. My mother, Lucille, is legally blind and 97 years old. I am her daughter, snd HIPAA representative. Lorraine was helpful for my mother's GI complaints, as well as being supportive while not suggesting anything invasive. She was very conscious of supportive care at this time. Diane Rapp”
2/2/2024
The Patient Satisfaction Rating is an average of all responses to the care provider related questions from our
nationally recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do
not necessarily reflect the views of St. Luke’s University Health Network.
“I was calm when talking with Lorraine because she listens to me. I know she cares about me.”
9/2/2024