New Patient Portal Gives Patients Access to St. Luke’s with Click of Button

Revolutionizing the way Lehigh Valley patients manage their health care, St. Luke’s has introduced its new MyChart patient portal on the St. Luke’s mobile app.

Now patients have the ability to seize control of their healthcare with just a click of a button – not only on their computers but also on their mobile devices. Among the many features available at their fingertips: test results, appointment requests and even the ability to chat with their physicians.

The new MyChart patient portal is possible thanks to St. Luke’s successful roll-out of the Epic electronic medical record system across the Network’s physician practices in recent months.

"We just brought Epic to our 300-plus outpatient practices, further driving primary and specialty care accessibility in our communities," said St. Luke’s Chief Information Officer Chad Brisendine. "The Network's patient-focused approach promotes accessibility and ease-of-use. We’re making it convenient and simple for our patients to manage their health care from anywhere, at any time."

Already St. Luke’s is in the midst of planning its next app release – targeted for 2018. The new app will include upgraded scheduling, find-a-doctor and find-a-location functions.

“We are strengthening our relationship with our patients through better technology,” Brisendine said. “We believe our patients should be able to reach us from anywhere, at any time.”

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Media Contact:

Sam Kennedy, Corporate Communications Director, 484-526-4134, samuel.kennedy@sluhn.org

About St. Luke’s

Founded in 1872, St. Luke’s University Health Network is a fully integrated, regional, non-profit network of 14,000 employees providing services at 10 hospitals and over 315 outpatient sites.  With annual net revenue of $1.9 billion, the network’s service area includes 10 counties: Lehigh, Northampton, Carbon, Schuylkill, Bucks, Montgomery, Berks and Monroe counties in Pennsylvania and Warren and Hunterdon counties in New Jersey.  Dedicated to advancing medical education, St. Luke’s is the preeminent teaching hospital in central-eastern Pennsylvania.  In partnership with Temple University, St. Luke’s created the region’s first and only regional medical school campus.  It also operates the nation’s longest continuously operating School of Nursing, established in 1884, and 27 fully accredited graduate medical educational programs with 211 residents.  St. Luke’s is the only health care network in central-eastern Pennsylvania to earn Medicare’s five-star rating (the highest) for quality, efficiency and patient satisfaction.  Repeatedly, including 2018, St. Luke’s has earned the 100 Top Major Teaching Hospital and 50 Top Cardiovascular Program designations from IBM Watson Health (formerly Truven Health Analytics).  St. Luke’s, utilizing the EPIC electronic medical record (EMR) system, is a multi-year recipient of the Most Wired award recognizing the breadth of St. Luke’s information technology applications such as telehealth, online scheduling and online pricing information.  St. Luke’s is also recognized as one of the state’s lowest cost providers.
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